TR (TR Pty Ltd and its subsidiaries including TR Bearcom) is committed to safeguarding the privacy of its customers and users of its online facilities.  This Privacy Statement aims to govern the collection and usage of data received by TR (through its websites or other means), but not to any other external website which TR may have a relationship with.  You are encouraged to read the specific Privacy Statements of these external websites to understand how they handle privacy.

TR collects your personal information through a number of means, including the usage of enquiry and registration forms, as well as every time you provide us with your details via email or telephone.

When visiting any of TR’s websites, your IP address and referral page are logged in order to assist in the diagnosis of any system problems and to administer our websites more effectively. 
Such information is used to gather broad demographic information and to generate website usage statistics.  These statistics are never used to associate IP addresses with specific users/subscribers.

Credit card details provided during online purchases are not visible or stored by TR.  All credit card transactions are processed using a secure encryption service and at no point is sensitive information available to TR.

Your personal information is used in order for TR to accomplish our goal of satisfying your requirements as a customer of TR.  Personal information is stored on our database, and used to create marketing profiles, aid strategic development and audit website usage.

Following the collection of your personal information, TR will also use this to contact you again when we feel it is necessary to meet your needs and requirements.

TR will never share, sell or rent personal information with a third party unless ordered to by a court of law.  Information submitted is only available to TR employees for the purposes of contacting you or sending you information based on your specific needs and requirements, based on your information requests.  This information may also be used by contracted service providers for the purposes of providing services relating to TR’s communications with you.

At any stage, you may choose to ‘opt-out’ of receiving further information from TR and its channel partners.  If you do not wish to receive future information or promotional communications from TR, please send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

If you have any questions about this privacy statement, the practices of or your dealings with this or any TR website, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .